About Us

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At Customers Connected, we bring Madison Avenue-quality marketing principles to small businesses by delivering affordable, results-driven online marketing solutions.

With more than 20 years of web design and digital marketing experience, our team specializes in helping businesses build a stronger online presence through professional website design, Google Business Profile optimization, local SEO, branding, and ongoing website management.

We believe every business deserves a website that not only looks professional but also helps generate new customers. That's why we offer fully managed solutions that include website hosting, maintenance, security updates, search engine optimization, and continuous support—all for one simple monthly price.

Our experienced team of designers, developers, SEO specialists, and digital marketing professionals works together to help businesses stand out in today's competitive online marketplace.
Whether you're opening your first business or looking to grow an established company, Customers Connected is committed to helping you reach more customers, strengthen your online reputation, and grow with confidence.

We proudly serve businesses throughout New York City and across the United States, delivering the same level of professionalism, creativity, and customer service that businesses expect from a top marketing agency.

Your success is our mission, and we look forward to helping your business connect with more customers online.
Contact Us
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A little about me

Hi, I'm Fredrick, founder of Customers Connected.
I've spent more than 20 years helping businesses establish a professional online presence. Throughout my career, I've seen firsthand how the right website, local SEO, and Google Business Profile can completely transform a small business.

I founded Customers Connected with one goal in mind: to make professional online marketing affordable for every small business—not just companies with large advertising budgets.
Today, I work alongside a talented team of designers, developers, and digital marketing professionals who share the same commitment to helping businesses grow online.

Whether you're launching your very first website or looking to improve your current online presence, we're excited to help you reach more customers and grow your business.

Thank you for considering Customers Connected. We look forward to working with you.

FAQ
Commonly asked questions and answers.

 
Why should I use Customers Connected to create my website?
Maybe you created your own website and the design didn't turn out quite how you anticipated, or you have an outdated website that needs to be updated but you don't want to spend a lot. For us, quality and good service do not have to be expensive. We are committed to helping small businesses and have long-standing success and many happy clients.
 
Will you really design my site for free?
Yes. Each project starts with a free design demo to show you what we're capable of. This ensures you are 100% happy with our work before you pay us a dime. Once you approve your design and submit payment, we'll work with you to make any changes and complete your site.
 
What's included in the monthly service fee?
The monthly service fee includes hosting, SSL certificates, ongoing maintenance, and support for our clients to ensure that their websites remain up-to-date and functioning properly. This can include things like updating content, fixing any bugs or issues that arise, and making sure that the website is compatible with the latest web standards and technologies.
 
What platform will my new site be built on?
We build our sites on a proprietary website-building platform that only digital agencies have access to and is specifically designed for building small business websites. We use Rackspace and AWS to provide reliable, rock-solid hosting, and all of our sites include an SSL certificate and are loaded on a 256-bit encrypted HTTPS connection for added security.
 
Will my new website look good on smartphones?
Yes. All of the websites we design are built to be responsive, meaning that they will automatically adjust to fit the screen size of any device. This ensures that your website will look great and be easy to use on desktop computers, laptops, tablets, and smartphones.

Do you offer SEO optimization as part of your services?
Yes, we offer SEO optimization as part of our website design and development services. This includes optimizing the content and structure of your website to improve its visibility and ranking in search engine results pages.

Can I use my domain from my previous site?
Yes. It is generally possible to use a domain from your previous site for your new website as long as you still own it. Depending on your hosting provider, there may be a process or fee for transferring your domain to a new website. Our team will be happy to assist you.
 
Do you work with businesses outside New York City
Yes, while our firm is located in New York City, we happily work with clients all over the country. Any communication can be done via phone, email, or even a virtual meeting if necessary.
 

GET YOUR FREE WEBSITE MOCKUP

Interested in seeing how your new website can look? Contact us today to request your FREE no-obligation website mockup.
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